sonai101 Responsible Gaming —
Your protection is our priority
Enjoy entertainment within your limits. sonai101 gives you the opportunity to play safely, mindfully and in a controlled way — because healthy enjoyment is true enjoyment.
Why is Responsible Gaming important?
Online gaming is an enjoyable form of entertainment, but awareness and self-control are essential to fully appreciate it. sonai101 believes that every player's experience should be safe, enjoyable and controlled.
Responsible gaming means seeing gaming as entertainment, not as a source of financial pressure or emotional distress. Our platform offers multiple protective tools to help you maintain your time, money and peace of mind.
The responsible gaming policy at sonai101 applies only to individuals aged 21 or above. Minors are strictly prohibited from accessing this platform. We verify age at the time of every registration and recommend the use of parental control tools.
Enjoy gaming purely as entertainment, not as a source of income. If you feel that gaming is having a negative impact on your life, please contact us — we are always here for you.
The control is in your hands
sonai101 gives you powerful self-management tools so you can stay safe at all times.
Set a Deposit Limit
You can set a daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately, and a 24-hour cooling-off period applies if you wish to increase it.
Time-Out Option
If you feel tired or stressed, take a break from your account for a set period — from 24 hours up to 30 days. No bets or deposits are possible during the break.
Self-Exclusion
If you feel you need a long-term break, you can deactivate your account through self-exclusion for anywhere from 6 months to permanently. This decision takes effect immediately.
Age Verification
We verify age at the time of registration and before a deposit. Only individuals aged 21 and above are eligible to play at sonai101. No account activity involving minors is accepted.
Loss Limit Setting
Set in advance how much you can afford to lose within a given time period. Once the limit is reached, the system will automatically alert you and prevent further bets.
24/7 Support Service
For any issue, contact our Bengali live chat support — we are here for you seven days a week, twenty-four hours a day. Our expert team will assist you quickly and with care.
Warning signs of problem gambling
If you or someone you know shows the signs below, take action right away. The first step of responsible gaming is acknowledging the problem.
Feeling a repeated urge to bet in order to recover money you have lost.
Prioritising gaming over family or work.
Spending more than your gaming budget and going into debt.
Lying to or hiding things from family or friends about gaming.
Feeling anxious, irritable or restless when not playing.
Feeling that sleep, eating or daily activities are being disrupted.
Check yourself
Answer the questions below in your mind. If most of your answers are "yes", take a moment to pause and contact our support.
Am I playing within my set budget?
Am I treating gaming purely as entertainment, not as a source of income?
If I lose, can I accept it easily, or do I become desperate to recover the loss?
Do I know when to stop playing?
Are family or professional responsibilities being harmed because of gaming?
Am I playing out of compulsion or for enjoyment?
If you feel the situation is going out of control, please contact us immediately via live chat. We will assist you with complete confidentiality.
For 21+ only
Advice for Parents
- Use parental control software on family devices.
- Keep your password and login details out of reach of your children.
- Always log out after using your account.
- If you notice any suspicious activity, contact us immediately.
Our Age Verification Process
- Age information is verified at the time of registration.
- Identity verification (KYC) must be completed before the first withdrawal.
- We reserve the right to suspend an account if a user is suspected to be a minor.
- If an account is registered with false information, it will be permanently closed.
Contact us for help
If you feel gaming is becoming difficult to control, please do not hesitate to contact us. Our expert team speaks Bengali and will assist you with complete confidentiality.
Live Chat Support
Get help via live chat in Bengali seven days a week, twenty-four hours a day. Talk to us about any concern you have — we will listen and provide a solution.
24/7 ActiveEmail Support
If you would like to discuss something in detail, write to us by email. Our team will reply to your message promptly.
Questions and Answers on Responsible Gaming
Enjoy the entertainment —
within your limits, with awareness
sonai101 has cricket, slots, fishing games and much more — all in a safe and responsible environment. Explore our game sections today.