sonai101 Terms and Conditions

sonai101 ("we", "our", "platform") is an online gaming service provider. These terms and conditions ("Terms") govern the legal relationship between any user of the site ("you", "member", "player") and sonai101.

These Terms will be interpreted in accordance with applicable laws of Bangladesh. If you disagree with any part of these Terms, please refrain from using our services.

1.1 Eligibility Conditions

• You must be at least 21 years of age.
• You must provide true and accurate information.
• Online gaming must be legal for you under the laws of your area.
• You must be capable of reading and understanding these Terms.

1.2 Precedence of Terms

These Terms take precedence over any other verbal or informal agreements. sonai101 reserves the right to amend these Terms at any time. Continued use of the site after changes take effect will be considered acceptance of the updated Terms.

Membership at sonai101 is entirely voluntary. To complete registration, you must provide accurate and up-to-date information.

2.1 Information Required for Registration

• Full name (as per national identity card)
• Active mobile number
• Email address
• Date of birth
• Preferred payment method

2.2 One Account Policy

Each individual may open only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed immediately and the associated balances may be forfeited.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing a third party to use your account is strictly prohibited. If you suspect unauthorized access, notify our support team immediately.

sonai101 is for persons aged 21 and above only. Participation by minors is strictly prohibited.

3.1 KYC Process

We may verify your identity at any time to ensure security. Any one of the following documents may be requested:

• National Identity Card (NID)
• Passport
• Driving License
• Recent bank statement or utility bill

Withdrawals may be temporarily suspended until verification is complete.

We support all popular digital payment methods in Bangladesh to keep transactions fast and secure.

4.1 Supported Payment Methods

• bKash
• Nagad
• Rocket
• Bank Transfer

4.2 Limits and Timeframes

4.3 Transaction Conditions

• Deposited funds will only be accepted from the registered account.
• Transactions from third-party accounts are strictly prohibited.
• Withdrawals will only be made to the original payment method.
• Unusual transactions may be temporarily held for review.

sonai101 regularly offers promotional deals. Each offer has its own terms, which are stated in the offer description.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200.

5.2 Wagering Requirements

• Welcome bonus wagering requirement: 25x.
• Bonus funds cannot be withdrawn until wagering is complete.
• Wagering must be completed within the specified time from the date the bonus is claimed.
• Some games may be excluded from bonus wagering.

5.3 Bonus Abuse

Betting with the intent to exploit bonus policy loopholes, creating multiple accounts, or any form of manipulation is strictly prohibited. If such activity is detected, the relevant bonus will be cancelled and the account will be closed.

All games available on sonai101 are operated by licensed software providers. Each game has its own rules, which are stated in the game interface.

6.1 Game Operation

• All game outcomes are determined through Random Number Generator (RNG) technology.
• If a bet is cancelled due to a technical error, the relevant amount will be refunded.
• Loss of internet connection does not change the outcome of any bet.

6.2 Betting Limits

Each game has set minimum and maximum betting limits, which are displayed in the game lobby. Separate limits may apply for special events or tournaments.

6.3 Dispute Resolution

If there is a dispute over a game result, please notify our support team within 24 hours. We will review the game logs and make a decision. The decision of sonai101 will be considered final.

The following activities are completely prohibited and may result in account closure and possible legal action:

• Creating multiple accounts or using another person's account
• Money laundering or transacting with illegal funds
• Use of any form of cheating, bots, scripts, or automated tools
• Exploiting software vulnerabilities or errors
• Bonus Abuse
• Providing false identity or documents
• Depositing or withdrawing from a third-party account
• Attempting to hack or gain unauthorized access to any part of the site
• Threatening or harassing other users

8.1 Rights of sonai101

sonai101 may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of Terms
• Fraud or suspicious activity
• Failure to complete identity verification
• Extended inactivity (more than 12 months)
• Legal directive or order from authorities

8.2 Member Rights

You may request closure of your account at any time. Please withdraw any available balance before closing your account. Eligible balances will be returned subject to fulfillment of all terms.

sonai101 bears no responsibility for the following:

• Losses caused by loss of internet connection or technical issues
• Losses caused by the user's own negligence or error
• Issues with third-party software or devices
• Service disruption due to natural disasters, war, or government intervention

In any circumstance, our total liability will be limited to the amount of the relevant transaction. Gaming is a recreational activity and carries the risk of financial loss. Only play with money you can afford to lose.

Protecting your personal information is our priority. We keep your data secure using SSL encryption and modern security technology.

10.1 Data Collection & Use

Information provided during registration is used for account verification, payment processing, and customer service. Your personal information is not shared with any third party without your consent.

Read our Privacy Policy to learn more.

All content on the sonai101 website — logos, designs, text, graphics, software, and code — is protected under our intellectual property laws.

• Reproduction, distribution, or modification of any content without prior written permission is prohibited.
• No part of the site may be used for commercial purposes.
• Trademarks of game providers are the property of their respective owners.

sonai101 places the highest importance on responsible gaming. We believe gaming should be for entertainment, not a source of addiction.

12.1 Self-Control Tools

• Setting deposit limits
• Taking a gaming break (cooling-off period)
• Requesting self-exclusion
• Setting session time limits

To use these tools or to learn more about responsible gaming, visit our Responsible Gaming page or contact the support team.

sonai101 reserves the right to change, add to, or cancel these terms and conditions at any time. For significant changes, we will send a notice to your registered email or on the platform.

• Continued use of the service after any changes will be considered acceptance of the new terms and conditions.
• You are advised to review this page regularly.
• The date of changes will be noted at the top of the page.

For any questions or comments regarding these terms and conditions, please contact our support team:

• 24/7 Live Chat — instant assistance through the site
• Email: [email protected]